Partnership with Drexel aims to aid network problems

By Jenine Ikeler
March 22, 2001

by Jenine J. Ikeler

assistant photography editor


They are changing. The previous problems with Cabrini’s network may finally be resolved as soon as spring semester.

Cabrini is moving forward by arranging a partnership with Drexel University’s information resources and technology division.

“Generally, it will hopefully improve service over time,” Dr. Ronald Becht, vice president for professional and graduate studies, said.

Currently, the model will include two end-user support specialists, one AV/and user support. A help desk assistant, a network administrator and the support of a senior network engineer. Filling these positions will be a mix of both Drexel and Cabrini employees. The administrative computing support position will still be a Cabrini employee.

Dr. John McIntyre has been hired full-time as the acting ITR director as the search continues for a permanent director. McIntyre has been involved in information technology for twenty years. Other open ITR support positions are being filled.

The senior desktop support specialist will plan, coordinate and implement support for computer labs and institutionally owned computers, work with network specialist and other desktop consultants to ensure delivery of high quality end user support for a network/system administrator.

The senior desktop support specialist will also will also work with IT support team to define standards establish policies and procedures and identify optimal ways of providing IT services.

The analyst programmer will work with the senior desktop coordinator to configure and maintain all institutionally owned computers and assist all faculty, students and staff in using computers, network services and supported software.

The IRT department believes that Cabrini has grown quickly into a technology-intensive institution. As the college’s needs continue to expand Cabrini needs to continue to grow. They feel that Drexel is one of the top leaders in network performance and with their help we will be able to provide a diverse and wide range of resources in instructional design.

While partnering with Drexel they also hope to provide additional support to those faculty interested in on-line and Web based instruction.

No decision has been made if the ITR department will change its name, however, the department feels that a new name will probably be generated to reflect the new services offered. Becht will still continue to oversee the ITR area. He believes that this new system will be more efficient in getting students hooked up in their rooms. The department staff members claim they will be more available and visible on the premises.

There will be no interruption at this time to computing services on campus. If you need to have equipment set up in a room call Maureen Clement at 610-902-8366.

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Jenine Ikeler

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